Refund policy

We do our best and hope you'll fall in love with our products. We recommend new customers familiarize themselves with the ingredients and purpose of the product before committing to purchase.

To be sure that the product is suitable for your skin, please check the full ingredients on each product.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds and returns

You can always contact us for any return question at info@artemisanaturaluk.com.

Unfortunately, we cannot accept returns on sale items or gift cards. Due to the nature of our business and the highest hygiene standards, we do not provide refunds for used or opened products.